Inara Technologies | Salesforce Training
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Salesforce.com is the primary enterprise offering within the Salesforce 1 Platform, and provides companies with an interface for case management and task management, and a system for automatically routing and escalating important events. The Salesforce customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking websites, provides analytical tools and other services including email, chat, Google search, and access to customers’ entitlement and contracts.

Course Benefits:

    • Syllabus: We came up with a unique list of topics that will help you gradually work your way into the testing world.
    • Practice sessions: Assignments in a way that you will get to apply the theory you learnt immediately.
    • Video sessions of Instructor led live training sessions.
    • Practical learning experiencee with live project work and examples.
    • Support: Our Team is going to be available to you via email or the website for you to reach out to us.
    • Learn SFDC Admin and Developer basics from a professional trainer from your own desk.
    • Information packed practical training starting from basics to advanced testing techniques.
    • Best suitable for beginners to advanced level users and who learn faster when demonstrated.

 

What are the requirements?

  • Anyone with basic computer knowledge can take this course.

What am I going to get from this course?

  • LIVE Domain Knowledge Training Included.
  • Information packed practical training starting from basics to advanced Business techniques.
  • Best suitable for beginners to advanced level users and who learn faster when demonstrated.
  • Course content designed by considering current Business needs and the job market.
  • Practical assignments at the end of every session.
  • Practical learning experience with live project work and examples.
  • Lifetime enrollment – Pay one time fee and access video training sessions as many times as you want.
  • Resume Preparation Guidance for analyst is included.
  • Interview Questions and Preparation Tips Included.

Introduction to Cloud Computing & Salesforce

 

Introduction to CRM?

 

  • Why CRM? – Salesforce Market Status and Current Job Market Demand
  • Cloud Computing – Overview (Sales, Service & Marketing Cloud)
  • What is Software-as-a-Service (SaaS)?
  • What is Platform-as-a-Service (PaaS)?
  • What is Infrastructure-as-a-Service (IaaS)?
  • What is Salesforce.com?
  • com CRM Editions
  • com Navigation – Overview

 

Salesforce Application elements – Start getting familiar with SFDC

 

  • Creating Application, and Objects
  • Standard Objects (Popular Objects – Accounts, Contacts, Opportunity, Lead, Campaign, Products, Forecasts, Solution, Cases, Chatter)
  • Home Page, Tabs, Records, Detail Page, Side Bar,
  • Related List, Customizing Standard Objects
  • Need & Creation of Custom Object
  • Standard Fields, and Creating Custom Fields
  • Types of fields – Master-Detail, Lookup, Many to Many relationship (Use & Examples)
  • Roll-up Summary Field – Use & Example
  • Formula Fields – 5 Examples
  • Junction Object
  • Managing Page-layouts – Related Lists, Buttons, and Read Only Fields on Layout.
  • Record Type – Purpose and Examples
  • Difference between Production & Sandbox Orgs and Purpose

 

Data Validation

 

  • Data Quality Need Explanation
  • Validation Rules – (Purpose and examples)
  • Record Locking with Validation Rules

 

Workflows

 

  • Workflow Rules – Types
  • Field Updates & Email Allert with examples
  • Complex example of Workflow

 

Approval Process

 

  • Business process of Approvals
  • Simple Approval Process
  • Branch Approval Process

 

Users and Security

 

  • User Setup – types and licenses, Login History
  • Roles & Profiles
  • Record, Object and Field Level Security
  • Managing Users – OWDs
  • Sharing Rules
  • Groups & Queues

 

Organization Data

 

  • Email Templates
  • Outbound Messages – Purpose
  • Data Loader – Purpose and Example
  • Import Wizard Purpose

 

Reporting

 

  • Purpose of Reports
  • Tabular, Summary and Matrix Reports (Examples of each)
  • Join Reports
  • Analytic Snapshots
  • Report Type and Purpose (Example)
  • Dash board Creation and purpose, home page layout.

 

Development

 

  • SOQL & SOSL
  • Introduction to OOPS Concept
  • com IDE & Eclipse
  • Debug & System Log – Purpose and Use
  • Developer Console
  • Collection – List, Set, Map
  • Apex Trigger Introduction & Implementation– (3 simple and 2 Complex examples)
  • Apex Classes (3 simple and 2 complex example)
  • API familiarity’
  • Apex Test Classes
  • Batch Jobs
  • Deployment Methods – Change Sets & Eclipse
  • Best Practices

 

Visual force Development

 

  • Introduction to Visual force (Examples)
  • Standard Controllers
  • Standard List Controllers
  • Controllers and Controller Extensions
  • Overriding Buttons, Links, and Tabs with Visual force
  • Components – Intro
  • Dynamic Visual force Bindings & Components –Intro

Resume Preparation Tips

        1. Resume Review
        2. Resume Preparation Tips
        3. Sample Resumes

Interview Preparation

        1. Interview Preparation Tips
        2. Sample Interview Questions
        3. Tips & Guidelines for Effective Interview